Access analytics reports
Select Tools in the top-right corner of the page
Select Reports
What the report includes
The analytics report typically includes:
Filters to view metrics by all time, monthly, quarterly, or annually
The number of active cases
The number of archived cases
The number of users in your organization
When to use this report
Use the analytics report when reviewing overall activity and usage within your organization. This report is commonly used to monitor case volumes, review trends over time, and understand how your organization is using the platform.