If you are having trouble accessing the platform there are two methods of troubleshooting that you can try: a hard refresh, and/or a change of browser.
Changing your browser
In some cases, users have found some difficulty in accessing Estateably through Internet Explorer or Edge. Chrome or Firefox can be better alternatives.
Doing a hard refresh can resolve basic errors in Estateably; it essentially forces the page to load to its most recent version. The steps for each operating system is outlined below:
Mac: Hold Command + Shift + R
PC: Hold Control + F5
You may find that after a hard refresh, any errors you've run into are resolved.
If you are still having difficulties, please create a support ticket by emailing email@example.com, or wait for a response if you've already created one.
If you've created a support ticket but solved your issue using this article, please let us know by responding to the follow-up email.