To view and change whether the residual allocation is broken down as a percentage or a fraction, click on the three-dot menu in the top-right corner.
Then, select "Allocation Settings" in the list. In the modal that appears, you can toggle between fractional and percentage-based allocations, and you can edit the split between beneficiaries en masse.
If you are still having difficulties, please create a support ticket by emailing email@example.com, or wait for a response if you've already created one.
If you've created a support ticket but solved your issue using this article, please let us know by responding to the follow-up email.