Frequently asked questions
Why are my original and purchased units showing as one line item now?
Original and purchased units of the same security are grouped into a single entry to reduce clutter. Click into any holding to open the detailed drawer and see the full breakdown of lots and sources.
How do I see the breakdown between original and purchased units?
Click on any consolidated holding to open the holdings detail drawer. The drawer shows a summary with total quantity and average cost, plus a breakdown of original versus investment purchases.
How does the holding lot view change between FIFO and average cost methods?
FIFO matters display individual lots with specific purchase dates and costs. Average cost matters show consolidated units with combined average costs. The view automatically matches your matter's accounting method — no manual switching required.
Where can I see my running capital and income balances?
Running balances appear in your side menu navigation, giving immediate visibility into capital and income positions without opening separate reports.
Why am I seeing holdings with no quantity?
By default, all holdings remain visible even if the quantity is 0.00. This lets you identify all historical holdings the account has held — prior to liquidations, distributions, transfers, and rounding effects — without searching through transactions. To hide zero-quantity holdings, select the Show active holdings checkbox at the top of the list.
What happens when I transfer all units of a holding out of an account?
The original account still shows the position with a 0.00 quantity and a Transferred Out tag.
If Show active holdings is unchecked (default), the holding remains listed for audit traceability.
If Show active holdings is checked, the holding is hidden unless a fractional residue remains.
Why do I still see a holding showing 0.00 when "Show active holdings" is checked?
A fractional amount may remain in the system even though it rounds to 0.00 on screen. The holding stays visible until the residual is cleared, so you don't miss unresolved amounts.
Can I edit a holding that shows 0.00?
Yes, with limited actions. Opening the details for a zero-quantity holding allows you to Edit or View Transactions. Other actions are disabled for 0.00 holdings.