Skip to main content

Organization analytics FAQs

Below are answers to common questions about Organization Analytics in Estateably.

Updated over a month ago

What are Organization Analytics in Estateably?

Organization Analytics provide insights into how your organization is using Estateably. These analytics help administrators understand activity across files, tasks, and users within the platform.

Analytics can help organizations monitor progress, track workloads, and identify areas where processes may be improved.


Who can access Organization Analytics?

Access to Organization Analytics is typically limited to users with administrative permissions, such as:

  • Organization Administrators

  • Team Directors

  • Other roles with analytics or management permissions

Access may vary depending on your organization’s roles and permissions settings.


Where can I find Organization Analytics?

To access Organization Analytics:

  1. Log in to Estateably.

  2. Navigate to the Analytics or reporting section available within your organization's dashboard or tools area.

  3. Select Organization Analytics to view available data and reports.

The available analytics will depend on your organization's configuration and permissions.


What types of information can Organization Analytics provide?

Organization Analytics may include insights such as:

  • File activity across the organization

  • Task progress and completion rates

  • User activity within files

  • Workflow progress across estate or trust files

  • Overall case progress indicators

These metrics help organizations understand how work is progressing across teams and files.


How can Organization Analytics help my organization?

Organization Analytics can help firms:

  • Monitor case progress across multiple files

  • Identify overdue tasks or workflow delays

  • Track team productivity

  • Understand workload distribution across users

  • Improve operational efficiency

These insights can help organizations better manage their estate and trust administration processes.


Can Organization Analytics be filtered by team or user?

Depending on your organization's setup, analytics may allow you to view activity based on:

  • Specific teams

  • Individual users

  • File types (such as estates or trusts)

Filtering helps administrators review performance or activity within specific groups.


Do Organization Analytics update automatically?

Yes.

Organization Analytics update automatically as activity occurs within the platform, such as:

  • Task completion

  • File updates

  • User activity

  • Workflow progress

This ensures the analytics reflect the most current information available.


Can Organization Analytics be used for reporting?

Yes.

Analytics can be used to help organizations review internal processes and track administrative activity across files and teams. They provide a high-level overview of how the platform is being used.


Why might I not see Organization Analytics in my account?

If you do not see Organization Analytics, it may be due to:

  • Your user role permissions

  • Your subscription plan

  • Your organization's configuration settings

If you believe you should have access, contact your organization administrator.


Who should I contact if I need help with Organization Analytics?

If you have questions about Organization Analytics or need assistance accessing them, please contact Estateably Support or your organization's administrator.

Did this answer your question?